Refund/Cancellation Policy

SuperiorEssayPapers: Refund/Cancellation Policy


We always strive to make your experience with us enjoyable and risk-free. We invest heavily in quality service, taking pride in satisfying our clients. However, we are not perfect, and that’s why we have a refund/cancellation policy that you can take advantage of if our work fails to meet your demands. We want you to feel safe when placing orders with us, so we are willing to give refunds upon request without any penalties.

We try to avoid refund claims as much as possible, even offering unlimited revisions to satisfy your expectations. However, if you are still not satisfied after exhausting all revision possibilities, we don’t mind refunding you. Bear in mind that refunds are not granted for completed orders, and you have no right to use our work if you decide to cancel an order.

Our refund policy is one of the ways we demonstrate our commitment to your success. It comes with some conditions. Refunds apply only when the support team assigned to your case is satisfied that the refund claim is genuine and qualifies for the same.

We give a full refund:

  • If the client fails the paper (must produce evidence of failed grade),
  • If we are unable to deliver the order completely
  • If an order is canceled before the writer is done writing, we give a refund depending on the extent to which the paper was already done
  • The client must allow 3 days to process the refund
  • You must not use our work if you cancel an order

We encourage clients to talk to us to facilitate refund claims before engaging the Bank or PayPal. We are always ready to listen and resolve issues amicably.

These conditions are put in place to ensure that everyone benefits from our refund policy. We sell intellectual services, and our papers are our intellectual properties. As such, our writers have the right to resell their work whenever you refuse to pay for it.

The work only becomes yours when you pay for it, and that’s why we retain the rights to our work until you purchase them. We spend a lot of time creating papers, and we don’t’ use templates. All papers are original, custom works.

Your Privacy Is Guaranteed

Your privacy is safe with us, whether you request a refund or complete an order with us. We never share your information with third-party services, and we will never sell it to other customers.

We want you to be a satisfied customer, and that’s why we have such a generous refund policy. If something goes wrong, know that you are always safe with us. However, we hope you will never have to take advantage of it.


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